RETURN POLICY

(2016-03-10 Version )

We do not accept returns or exchanges unless the item you have purchased is defective. If you receive a defective item, please contact us at 418-651-7682 and provide us with the details of the product and its defect. You can send the item you consider defective to the following address:

Once we have received the returned product, we will carefully examine it and notify you by e-mail, within a reasonable period of time, whether its defectiveness entitles you to a refund or replacement. If you are entitled to a refund or replacement, we will replace the product or refund its purchase price, depending on the original method of payment.